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    Grievance mechanism & complaints

    Contact our officers, use the escalation matrix, or lodge a complaint online. Escalate to SEBI SCORES or SMART ODR if needed. Accessibility complaints (PwDs) are handled on the accessibility page.

    Last updated · October 2026
    SEBI SCORESSMART ODRInvestor CharterAccessibility (PwDs)

    Grievance mechanism

    Client queries or complaints may relate to service standards or clarity of our research services. Contact us first; if you remain unsatisfied, you may escalate through SEBI SCORES or the SMART ODR portal.

    • Compliance Officer - Ms. Savita Rajendra Agarwal, payalagrawal662@gmail.com, +91-8421853618
    • CEO / Partner / RA - Mr. Chirag rajendra Agrawal, chirraaagggg@gmail.com, 8625073229
    • Registered office: 1262/103 1-Floor Off no.3 Radhe Niwas Building Near Nagothane Police Station, opposite Gram Panchayat, Nagothane, Tal-Roha, Dist-Raigad, Alibag, Maharashtra, 402106
    • SCORES
    • SCORES app
    • SMART ODR

    Grievance escalation matrix

    Physical address for all levels: 1262/103 1-Floor Off no.3 Radhe Niwas Building Near Nagothane Police Station, opposite Gram Panchayat, Nagothane, Tal-Roha, Dist-Raigad, Alibag, Maharashtra, 402106

    Escalation matrix
    DesignationContact personContact no.EmailWorking hours
    Customer CareSavita Rajendra Agarwal+91-8421853618payalagrawal662@gmail.comMon-Fri, 9:30 AM - 6:00 PM
    Head of Customer CareSavita Rajendra Agarwal+91-8421853618payalagrawal662@gmail.comMon-Fri, 9:30 AM - 6:00 PM
    Compliance OfficerSavita Rajendra Agarwal+91-8421853618payalagrawal662@gmail.comMon-Fri, 9:30 AM - 6:00 PM
    CEOChirag rajendra Agrawal+91-8625073229chirraaagggg@gmail.comMon-Fri, 9:30 AM - 6:00 PM
    Principal OfficerChirag rajendra Agrawal+91-8625073229chirraaagggg@gmail.comMon-Fri, 9:30 AM - 6:00 PM

    Lodge a complaint online

    Submit a complaint directly to our team. If you are signed in, your account is linked automatically.

    Visibo Capital
    Chirag Agrawal
    admin@visibocapital.com
    +91 92720 89459
    1262/103 1-Floor Off no.3 Radhe Niwas Building,
    Near Nagothane Police Station, Opposite Gram Panchayat,
    Nagothane, Tal-Roha, Dist-Raigad, Alibag,
    Maharashtra, 402106.
    SEBI Registered: INH000029999BSE Establishment No: 7500

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